Terms of Service

Effective Date: June 4, 2025

Business Name: Integrity Elite Travel

Website: www.IntegrityEliteTravel.com

1. Acceptance of Terms

By using our website and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our services.

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2. Description of Services

Integrity Elite Travel is a travel agency providing vacation planning, cruise bookings, group travel, destination weddings, and related travel services. We operate as an independent agent for third-party travel suppliers, including cruise lines, tour companies, resorts, and airlines.

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3. Booking and Payment

All travel services are subject to availability and supplier terms.

A deposit or full payment may be required at the time of booking.

Payment due dates will be clearly outlined in your travel itinerary or invoice.

We accept payments via secure third-party processors and do not store credit card information.

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4. Pricing and Availability

All prices listed are subject to change without notice and are not guaranteed until full payment is received and confirmed by the supplier. We are not responsible for price changes, errors, or omissions made by suppliers.

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5. Cancellations, Changes, and Refunds

Cancellation and refund policies are determined by each supplier.

It is your responsibility to review and understand these policies before booking.

Any change, cancellation, or refund request must be submitted in writing.

Integrity Elite Travel may charge a service fee for changes or cancellations.

Note: We strongly recommend purchasing travel insurance to protect your investment.

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6. Travel Documentation

You are responsible for obtaining all necessary travel documentation, including passports, visas, health certificates, and vaccination records. Failure to have proper documentation may result in denial of boarding or entry without a refund.

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7. Travel Risks and Liability

Travel involves inherent risks including delays, cancellations, illness, accidents, or acts of nature. By booking through Integrity Elite Travel, you acknowledge and accept these risks.

Integrity Elite Travel acts solely as an intermediary and is not liable for:

Injury, loss, delay, or inconvenience caused by any supplier or third party.

Acts of God, government actions, terrorism, labor disputes, pandemics, or other unforeseeable events.

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8. Supplier Terms and Conditions

All bookings are also subject to the terms and conditions of the relevant travel supplier. You agree to comply with all such supplier policies.

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9. Intellectual Property

All content on our website, including logos, images, branding, and text, is the property of Integrity Elite Travel and may not be copied, distributed, or used without our written permission.

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10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

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11. Limitation of Liability

In no event shall Integrity Elite Travel be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use of our services or the performance of any third-party supplier.

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12. Dispute Resolution

These Terms shall be governed by the laws of the State of California. Any dispute or claim shall be resolved through negotiation or in the courts located in Contra Costa County, CA.

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13. Updates to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes your acceptance of the revised terms.

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14. Contact Information

If you have questions regarding these Terms, please contact us:

Integrity Elite Travel

📧 Email: Stacey@IntegrityEliteTravel.com

📍 Mailing Address: 5397 Mountain Ridge Way, Antioch, CA 94531