Terms & Conditions

Effective Date: September 24, 2026

Integrity Elite Travel Group, LLC dba Integrity Elite Travel
California Seller of Travel #: 2159198

Registration as a Seller of Travel does not constitute approval by the State of California.

These Terms & Conditions (“Terms”) govern travel planning, booking, and related services provided by Integrity Elite Travel Group, LLC dba Integrity Elite Travel (“Integrity Elite Travel,” “IET,” “we,” “us,” or “our”).

Bring Your Bestie Escapes™ (“BYBE”) and other branded travel collections offered by IET are brands or travel collections of Integrity Elite Travel Group, LLC dba Integrity Elite Travel and are not separate legal entities.

1. Agreement and Acceptance

By requesting, booking, purchasing, authorizing payment for, or participating in travel services arranged by IET, the traveler agrees to these Terms, together with any applicable proposal, invoice, booking page, trip-specific terms, supplier terms, payment authorization, waiver, or other written agreement applicable to the reservation.

Each adult traveler is responsible for reviewing and accepting required agreements, forms, disclosures, and waivers individually. One adult traveler may not accept individual acknowledgments or waivers on behalf of another adult unless legally authorized to do so.

Electronic signatures, check-box acknowledgments, electronic booking submissions, payment authorizations, and other forms of electronic acceptance may constitute binding acceptance to the extent permitted by applicable law.

2. Scope of IET Services and Independent Suppliers

IET provides professional travel planning, booking, coordination, and related services. Travel services may be provided by independent third parties, including airlines, cruise lines, hotels, resorts, tour operators, transportation companies, excursion providers, restaurants, destination management companies, insurance companies, and other travel suppliers (“Suppliers”).

IET acts as an intermediary in arranging Supplier services and does not own, operate, manage, or control independent Suppliers.

Suppliers are responsible for their own acts, omissions, operations, employees, equipment, services, schedules, policies, and performance. IET may provide reasonable assistance when a Supplier-related problem occurs, but such assistance does not constitute IET's assumption of the Supplier's legal or financial responsibility.

3. Supplier Terms and Conditions

Travelers may also be subject to the terms, conditions, contracts of carriage, cancellation policies, refund policies, conduct requirements, documentation requirements, baggage policies, and other rules of applicable Suppliers.

Supplier terms and IET's Terms may apply simultaneously.

Supplier permission for a cancellation, transfer, name change, or other modification does not automatically waive an IET fee or policy that was separately disclosed and accepted.

Trip-specific written terms may supplement these Terms. If expressly stated trip-specific terms conflict with these general Terms, the trip-specific terms will control for that particular reservation.

4. Pricing, Quotes, Availability and Confirmation

Quotes are not reservations and do not guarantee pricing or availability.

Supplier inventory and pricing may change at any time before the applicable reservation and required payment have been successfully processed and confirmed. This is particularly applicable to airfare, dynamically packaged vacations, cruises, hotel inventory, and other travel products using real-time or dynamic pricing.

Prices may also change because of government taxes, Supplier fees, fuel surcharges, occupancy changes, mandatory charges, or other costs outside IET's control.

IET reserves the right to correct typographical, mathematical, technology-generated, or Supplier pricing errors. IET is not required to honor an obvious erroneous price.

Once an IET-curated package has been confirmed at a fixed price, IET will not arbitrarily increase its own package price or margin. Any subsequent adjustment must result from a legitimate Supplier, governmental, occupancy, traveler-requested, or other adjustment permitted under these Terms.

5. Payments

Payment requirements vary by reservation and will be disclosed through the applicable proposal, invoice, booking page, Supplier documentation, or other written communication.

Payments may be processed directly by a Supplier or through an authorized payment processor used by IET.

For IET-collected travel funds, IET will handle passenger funds in accordance with applicable California Seller of Travel requirements.

Travelers are responsible for making all required payments by the deadlines shown on their invoice, booking page, payment schedule, or other applicable written documentation.

Voluntarily making payments earlier than required does not, by itself, cause those additional payments to become nonrefundable earlier than provided under the applicable cancellation schedule.

6. California Seller of Travel, Trust Account and Travel Consumer Restitution Fund

Integrity Elite Travel Group, LLC dba Integrity Elite Travel is registered as a California Seller of Travel, CST #2159198.

California law requires certain sellers of travel to have a trust account or bond. Integrity Elite Travel maintains a trust account for applicable passenger funds in accordance with California Seller of Travel requirements.

Integrity Elite Travel participates in the California Travel Consumer Restitution Fund (“TCRF”), which is administered by the Travel Consumer Restitution Corporation (“TCRC”).

For eligible transactions, a passenger located in California at the time of sale, or a person located in California at the time of sale who made payment on behalf of the passenger, may have a right to make a claim against the Travel Consumer Restitution Fund for qualifying losses resulting from the failure of a participating registered seller of travel to refund payments when a refund is due because of bankruptcy, insolvency, cessation of operations, or material failure to provide the purchased transportation or travel services.

A qualifying claimant who suffers a loss of more than $50 may file a claim with the Travel Consumer Restitution Corporation. Claims should be filed with TCRC online through its claim process. A claim must be filed no later than one year after the scheduled date of completion of the travel.

Recovery from the TCRF is limited to a maximum of $15,000 per aggrieved person and may not exceed the amount paid to the participating seller of travel for the applicable transportation or travel services. TCRF reimbursement does not include consequential damages or other losses not covered by applicable California law.

TCRC currently requires a $35 claim-processing fee, subject to its applicable refund rules and procedures. Claim requirements and procedures are administered by TCRC and are subject to applicable law.

Travelers may obtain current claim information and file a claim through the Travel Consumer Restitution Corporation at:

Travel Consumer Restitution Corporation

Transactions with passengers located outside California at the time of sale are not covered by the California Travel Consumer Restitution Fund.

7. Missed Payments and Grace Period

If a required payment is not received by its stated deadline, IET may provide written notice of the missed payment and allow a five (5) calendar-day grace period.

If the required payment remains unpaid after the grace period, IET may cancel the reservation or release the applicable accommodations, inventory, or services.

For purposes of determining cancellation penalties, the original payment due date—not the expiration of the grace period—will apply.

Reinstatement of a canceled reservation is not guaranteed and may be subject to availability, current pricing, Supplier approval, and payment of all amounts then required.

IET does not impose a standard late-payment fee under this policy unless a different fee is specifically disclosed in applicable trip-specific terms.

8. Supplier-Direct Reservations

When the traveler's payment is processed directly by a Supplier, the Supplier's applicable deposit, payment, cancellation, refund, and penalty terms govern the Supplier-held funds.

IET does not control Supplier refund decisions or processing times.

Any separate IET professional fee remains subject to IET's own disclosed terms.

9. IET-Curated and Hosted Trip Cancellation Policy

Unless different trip-specific cancellation terms are expressly disclosed, the following standard cancellation schedule applies to IET-curated and hosted travel:

Initial deposit: Nonrefundable.

121 days or more before departure: Initial deposit is nonrefundable; additional amounts are refundable except for amounts otherwise properly disclosed as nonrefundable.

120–91 days before departure: 25% of the total package price is nonrefundable.

90–76 days before departure: 50% of the total package price is nonrefundable.

75–45 days before departure: 75% of the total package price is nonrefundable.

44 days or less before departure: 100% of the total package price is nonrefundable.

Cancellation penalties will not ordinarily exceed the amount the traveler has actually paid at the time of cancellation. IET does not generally pursue an unpaid portion of a cancellation penalty unless a separate written agreement expressly provides otherwise.

A trip-specific cancellation schedule may be more restrictive when necessary because of Supplier requirements or the financial commitments associated with a particular trip. Any such schedule will be disclosed in writing.

10. Written Cancellation Required

All cancellation requests must be submitted to IET in writing through an IET-approved communication method.

A telephone call, voicemail, verbal conversation, text message, or social-media message alone does not constitute formal cancellation.

The official cancellation date is the date IET receives the written cancellation through an approved method. That date determines the applicable cancellation penalty.

IET will provide written confirmation after processing the cancellation.

11. Refund Processing

Supplier-direct refunds are subject to the Supplier's eligibility requirements and processing time. IET cannot guarantee when a Supplier, payment processor, bank, or card issuer will complete or post a refund.

For eligible IET-controlled refunds, IET will generally initiate the refund within ten (10) business days after the refundable amount has been determined and the necessary funds are available to IET, unless applicable law requires an earlier refund.

Financial institutions and card issuers may require additional time to post a refund after it has been initiated.

Where passenger funds have been properly disbursed to a Supplier, IET is not required to advance its own operating funds while awaiting Supplier reimbursement except to the extent otherwise required by applicable law.

Nothing in these Terms limits any refund right that cannot lawfully be waived.

12. Cancellation by IET and Minimum Participation

Certain IET-curated or hosted trips may require a minimum number of travelers, rooms, cabins, or other participation level.

If IET cancels an IET-curated or hosted trip because the required minimum participation is not reached, the traveler will not be treated as having voluntarily canceled and IET's normal traveler-cancellation penalties will not apply.

The normally nonrefundable IET deposit will become refundable in this circumstance.

IET will provide refunds, documentation of properly disbursed funds, credits, or other remedies as required by applicable law and the circumstances of the applicable Supplier arrangements.

IET is not responsible for independently purchased expenses outside the canceled IET package, including independently purchased airfare, accommodations, transportation, excursions, or other services.

13. Transfers, Traveler Substitutions and Material Changes

Reservation transfers and traveler substitutions are not guaranteed.

Any transfer or substitution requires prior written approval from IET and must also be permitted by all applicable Suppliers.

When an approved transfer or material traveler-requested reservation change requires administrative processing by IET, a $100 IET Transfer/Change Administrative Fee applies to the affected change.

When one traveler transfers a reservation to a replacement traveler, the original traveler transferring out is responsible for the $100 IET fee. The remaining roommate or replacement traveler is not separately charged the same IET transfer fee solely because of that substitution.

Supplier name-change fees, rebooking charges, rate increases, occupancy adjustments, and other resulting costs are additional.

Minor clerical corrections that do not constitute a material reservation change generally will not incur the IET Transfer/Change Administrative Fee.

The IET Transfer/Change Administrative Fee becomes nonrefundable once IET begins processing the approved change.

14. Roommates and Occupancy-Based Pricing

Package pricing may be based on single, double, triple, quad, or other specified occupancy.

IMPORTANT ROOMMATE RESPONSIBILITY: When you choose to share accommodations with another traveler, your package price is based on the agreed room occupancy. If your roommate cancels, withdraws, fails to make required payments, becomes unable to travel, or otherwise leaves the reservation for any reason, you may become responsible for the increased cost of the accommodations, including up to the full applicable single-occupancy price. Integrity Elite Travel is not responsible for your roommate's cancellation or unpaid portion of the reservation.

A remaining traveler may request an eligible replacement roommate, subject to IET and Supplier approval and the transfer provisions above.

If the remaining traveler chooses to cancel rather than accept the revised occupancy pricing or obtain an approved replacement, that traveler's cancellation will be evaluated separately under the applicable cancellation policy.

Travelers who select their own roommates accept responsibility for that selection. IET is not responsible for roommate disagreements, incompatibility, personal disputes, sleeping preferences, noise concerns, property disputes, or other interpersonal issues.

A roommate dispute does not entitle a traveler to a refund, complimentary separate accommodations, or an exception to the applicable cancellation policy.

If alternative accommodations are requested, the traveler is responsible for any resulting additional room cost, occupancy repricing, Supplier fee, or applicable IET administrative fee.

15. Travel Insurance

Travel insurance is strongly recommended for every trip.

Travel insurance is generally optional unless required by a Supplier, destination, or applicable trip-specific terms. Coverage varies substantially by policy, and travelers are responsible for reviewing the policy's benefits, exclusions, limitations, eligibility requirements, and covered reasons.

IET does not guarantee that any particular circumstance—including illness, injury, family emergency, roommate cancellation, increased single-occupancy costs, weather, transportation disruption, or other event—will be covered by a travel insurance policy.

Every traveler is required to complete IET's applicable travel insurance acknowledgment or declination process.

Travelers who decline travel insurance must acknowledge that decision through IET's required insurance waiver/declination form. IET may continue sending reminders until the required acknowledgment is completed.

Failure to complete the acknowledgment does not create insurance coverage and does not modify the traveler's payment, cancellation, or refund obligations.

16. Travel Documents, Passports, Visas and Entry Requirements

Travelers are responsible for obtaining and maintaining all documentation required for their travel, including passports, visas, transit visas, entry permits, identification, and other governmental documentation.

Travelers are responsible for ensuring that the legal name provided to IET matches the government-issued identification or passport that will be used for travel.

Travelers are also responsible for verifying entry, exit, transit, immigration, customs, health, and other governmental requirements applicable to their citizenship, nationality, itinerary, and individual circumstances.

IET may provide general information or assistance but does not make the final determination regarding a traveler's eligibility to board transportation or enter, exit, or transit a destination.

IET is not responsible for losses, penalties, missed services, denied boarding, denied entry, delays, or additional expenses resulting from a traveler's failure to satisfy applicable requirements.

17. Air Travel and Flight Disruptions

Airline schedules, routes, aircraft, seat assignments, baggage handling, and operations are controlled by the applicable airline and may change without notice.

When airfare is not included in an IET package, travelers are responsible for arranging flights that allow sufficient time to participate in the itinerary.

IET may recommend or require particular arrival dates or times when necessary to protect a cruise departure, transfer, group movement, excursion, or other scheduled component.

If independently arranged airfare or a traveler's decision to disregard communicated arrival parameters causes the traveler to miss a transfer, hotel night, cruise departure, excursion, activity, or other service, resulting expenses are the traveler's responsibility.

When IET arranges airfare, IET will provide reasonable assistance with airline disruptions but cannot guarantee airline schedules, on-time performance, seat assignments, baggage handling, or protection from cancellations or schedule changes.

18. Group Departure Times and Traveler Promptness

IMPORTANT — GROUP DEPARTURE TIMES: Travelers are responsible for being at the designated meeting or departure location at or before the time communicated by IET, an IET representative, or the applicable Supplier. Group transportation, transfers, excursions, tours, activities, and other scheduled services will not be held for travelers who are late.

If a traveler misses a scheduled departure because the traveler is late, absent, at the incorrect meeting location, or otherwise not ready at the designated time, the traveler is solely responsible for arranging and paying for transportation or other services necessary to reach the next destination or rejoin the group.

IET is not responsible for those costs and is not required to reimburse the traveler for missed or unused portions of the trip.

When reasonably possible, IET may assist the traveler in identifying alternate arrangements, but the resulting expense remains the traveler's responsibility.

This provision does not apply when the missed movement results directly from the failure of transportation arranged and controlled through IET, in which case IET will work with the applicable Supplier to seek an appropriate resolution.

19. Health, Medical Needs and Accessibility

Travelers are responsible for determining whether a trip, destination, itinerary, excursion, or activity is appropriate for their individual physical and medical circumstances.

Travelers should notify IET before booking, or as soon as reasonably known, of accessibility or accommodation requests that may affect their travel arrangements.

IET may communicate such requests to Suppliers and make reasonable efforts to assist but cannot guarantee that every Supplier, destination, accommodation, transportation provider, or activity can fulfill every request.

IET does not determine whether a traveler is medically fit to travel.

IET representatives, hosts, guides, and group leaders are not medical providers, personal caregivers, or attendants. Travelers requiring assistance with mobility, medication, personal care, or activities of daily living are responsible for arranging an appropriate traveling companion or other assistance.

20. Special Requests

Special requests may include bedding preferences, adjoining or connecting rooms, room locations, floors, early check-in, late checkout, dietary preferences, celebrations, accessibility requests, and similar preferences.

IET may communicate special requests to Suppliers and make reasonable efforts to assist, but a special request is not guaranteed unless the Supplier expressly confirms it as a guaranteed component of the reservation.

A confirmed room category, service, or other booking component specifically guaranteed in writing by the Supplier will be treated as a confirmed booking component rather than a mere request.

21. Traveler Responsibility to Review Booking Documents

Travelers must promptly review confirmations, invoices, itineraries, travel documents, and other booking information received from IET.

Travelers are responsible for verifying names, dates, destinations, hotel or resort, room or cabin category, flight information, airports, routing, transfers, package inclusions and exclusions, payment amounts, and payment deadlines.

Travelers must promptly notify IET after discovering a discrepancy.

If IET caused an error, IET will make reasonable efforts to correct it. If incorrect information was supplied by the traveler, or a discrepancy was provided to the traveler but was not timely reported, the traveler may be responsible for resulting Supplier fees, repricing, or other costs.

22. Trip Modifications and Substitutions

Travel arrangements sometimes require modifications.

IET reserves the right to make reasonable substitutions or changes to accommodations, transportation providers, activities, restaurants, schedules, included experiences, or other package components when reasonably necessary because of Supplier availability, operational requirements, safety considerations, weather, or other circumstances.

When practicable, IET will make reasonable efforts to provide a comparable alternative, but an identical replacement cannot be guaranteed.

A material change to the fundamental nature of the purchased trip will be handled in accordance with applicable law, Supplier terms, and the circumstances of the change.

23. Supplier-Imposed Changes After Booking

Suppliers may make operational, scheduling, itinerary, amenity, service, room-assignment, transportation, construction, renovation, or other changes after booking.

IET may assist travelers in seeking available alternatives, credits, refunds, or other remedies, but IET is not financially responsible for Supplier-imposed changes outside IET's control.

Any refund, credit, substitution, or compensation depends upon the applicable Supplier's terms, applicable law, and what the Supplier makes available.

A Supplier-imposed change does not automatically permit a traveler to cancel without penalty unless the Supplier's terms or applicable law provide otherwise.

24. Force Majeure and Events Beyond IET's Control

IET is not responsible for delay, modification, interruption, or nonperformance resulting from circumstances beyond its reasonable control, including severe weather, hurricanes, natural disasters, fire, flood, earthquake, governmental action, war, terrorism, civil unrest, strikes, labor disputes, epidemics, public-health emergencies, transportation disruptions, Supplier shutdowns, infrastructure failures, or similar events.

When reasonably necessary, IET may modify, substitute, postpone, relocate, reschedule, or cancel affected arrangements.

Available remedies may include refunds, credits, rescheduling, substitutions, or other options depending upon Supplier policies, applicable law, and the circumstances.

Traveler fear, concern, or reluctance to travel, without an applicable cancellation or qualifying change by IET or a Supplier, does not by itself override the traveler's applicable cancellation policy.

25. Destination Risks, Safety and Local Laws

Travel inherently involves risks that cannot be completely eliminated.

Travelers are responsible for exercising reasonable judgment regarding personal safety and for reviewing relevant governmental travel information, destination conditions, local laws, customs, and requirements.

IET cannot guarantee that any destination, resort, city, transportation service, excursion, or activity will be completely free from crime, illness, accidents, weather events, civil unrest, or other hazards.

Travelers are responsible for complying with local laws and regulations. IET is not responsible for consequences resulting from a traveler's violation of applicable law.

26. Traveler Conduct and Removal

Travelers participating in IET-arranged travel are expected to conduct themselves responsibly and respectfully.

IET may discontinue services to or remove a traveler from an IET group activity or trip when the traveler engages in threatening, abusive, harassing, discriminatory, illegal, unsafe, or substantially disruptive conduct; violates Supplier rules; creates a material safety risk; or substantially interferes with the rights, safety, or reasonable enjoyment of other travelers, IET representatives, or Supplier personnel.

If removal results from the traveler's conduct, the traveler is responsible for all resulting expenses, including alternate accommodations, transportation, airfare changes, or costs associated with returning home.

IET is not required to provide a refund for unused trip components resulting from removal for prohibited conduct.

27. Traveler Responsibility for Damages and Claims Against IET

Travelers are personally and financially responsible for their own conduct and for loss, property damage, fines, penalties, claims, or other costs resulting from their actions or misconduct.

Being a member of an IET group does not make IET responsible for an individual traveler's behavior.

To the fullest extent permitted by applicable law, if a traveler's acts or misconduct cause a hotel, resort, cruise line, transportation provider, tour operator, governmental authority, Supplier, other traveler, or third party to assert a claim against IET because IET arranged or organized the travel, the responsible traveler agrees to indemnify and hold IET harmless from claims, damages, liabilities, and reasonable costs arising directly from that traveler's wrongful or unlawful acts, except to the extent caused by IET's own negligence, willful misconduct, or other liability that cannot legally be shifted or limited.

28. Alcohol, Controlled Substances and Personal Responsibility

Participation in alcohol-related activities is voluntary.

Travelers are responsible for their decisions, conduct, and personal safety involving alcohol and must comply with applicable laws and Supplier policies.

Intoxication or impairment does not excuse threatening, abusive, unsafe, illegal, or substantially disruptive conduct.

IET is not responsible for injury, loss, missed transportation or activities, legal consequences, or other damages resulting from a traveler's intoxication, impairment, or unlawful possession or use of controlled substances, except to the extent otherwise required by law.

29. Personal Property, Baggage and Valuables

Travelers are responsible for safeguarding passports, identification, money, medications, electronics, jewelry, baggage, and other personal property.

IET is not financially responsible for personal property that is lost, stolen, delayed, forgotten, or damaged by an airline, accommodation provider, transportation company, tour operator, another traveler, or other third party.

Travelers should keep essential medications and critical travel documents in their possession rather than checked baggage and use available security measures for valuables.

IET may provide reasonable assistance in identifying the appropriate Supplier or claims process, but doing so does not constitute acceptance of liability.

30. Minors

A parent, legal guardian, or other legally authorized responsible adult is responsible for minors traveling under the reservation.

The responsible adult is accountable for the minor's supervision, conduct, required documentation, and compliance with Supplier requirements and applicable laws.

IET representatives, employees, hosts, and group leaders do not provide childcare and do not assume responsibility for supervising minors.

The responsible adult must determine and obtain any additional documentation required for a minor's travel, including international travel involving only one parent or travel without a parent or legal guardian.

31. Promotions, Discounts and Post-Booking Offers

Promotions, discounts, bonus offers, reduced deposits, credits, upgrades, and special pricing are subject to their own eligibility requirements, terms, and availability.

A promotion introduced after a traveler has booked does not automatically entitle that traveler to a refund, price adjustment, credit, upgrade, or rebooking at the lower price.

When a Supplier permits repricing or application of a later promotion, IET may assist. Supplier fees, cancellation/rebooking requirements, loss of existing benefits, rate changes, or applicable IET administrative fees may apply.

Promotional offers are not combinable unless expressly stated.

32. Loyalty Programs and Third-Party Benefits

IET may provide traveler loyalty, frequent-flyer, hotel, cruise, or similar membership information to Suppliers when provided by the traveler.

IET cannot guarantee that a Supplier will award points, miles, status credits, upgrades, resort credits, perks, or other loyalty benefits.

Some group, wholesale, negotiated, promotional, or package rates may not qualify for loyalty benefits.

Eligibility and fulfillment are determined by the applicable Supplier or loyalty program.

33. Professional and Administrative Fees

IET professional fees are separate from Supplier travel charges and compensate IET for professional services.

Professional fees may include planning, consultation, destination-wedding, change/transfer, administrative, or other professional service fees.

The specific fee and amount will be disclosed before the client agrees to the applicable service.

Unless expressly stated otherwise in writing, an IET professional fee becomes nonrefundable once the associated professional service has begun.

A Supplier's cancellation or refund policy does not automatically make an IET professional fee refundable, except where applicable law requires otherwise.

34. Chargebacks and Payment Disputes

By authorizing payment, the traveler acknowledges the applicable payment, cancellation, refund, and nonrefundable-payment terms associated with the reservation.

A chargeback, payment dispute, stop-payment request, or similar payment reversal does not constitute cancellation of a reservation and does not, by itself, eliminate the traveler's contractual obligations.

A traveler who believes a billing error occurred should promptly contact IET so the matter can be investigated and, when appropriate, corrected.

If a traveler initiates a chargeback or payment dispute concerning a properly authorized payment that is otherwise due or nonrefundable under the applicable booking terms, IET reserves the right to contest the dispute and provide relevant documentation to the applicable financial institution, payment processor, Supplier, court, or other appropriate party. Such documentation may include signed agreements, electronic acknowledgments, invoices, payment authorizations, cancellation policies, correspondence, booking records, and other relevant evidence.

Nothing in this section restricts a traveler's lawful right to dispute a genuinely unauthorized, duplicate, erroneous, or otherwise legally disputable transaction.

To the extent permitted by applicable law, IET reserves all available rights and remedies to recover amounts properly owed and reasonable costs resulting from an improper payment dispute.

35. Photography, Video and Media

Photography and video may occur during IET-hosted trips, group activities, excursions, events, dinners, and other experiences.

IET may use appropriate group and event imagery for legitimate business and promotional purposes subject to applicable law.

Travelers who do not want their identifiable image used by IET for marketing purposes should notify 

IET in writing. IET will make reasonable efforts to honor such requests.

IET cannot control photography or recording by other travelers, Suppliers, venues, or members of the public and cannot guarantee exclusion from incidental or background appearances in public or group environments.

IET may obtain separate consent when a traveler is intentionally featured in a testimonial, interview, dedicated promotional production, or similar featured marketing content.

36. Privacy and Necessary Data Sharing

IET may collect, use, and share traveler information as reasonably necessary to plan, book, administer, and service travel arrangements.

Information may be provided to applicable Suppliers, payment processors, insurance providers, and other service providers when reasonably necessary to complete or administer the travel arrangements.

Use of personal information is also governed by IET's separate Privacy Policy.

37. Electronic Communications

Travelers consent to conducting travel-related business electronically with IET.

Electronic communications may include invoices, payment reminders, confirmations, forms, waivers, itinerary updates, schedule changes, travel documentation, and other notices.

Travelers are responsible for providing accurate contact information, keeping that information current, reviewing communications from IET, and checking spam or junk folders when expected communications have not been received.

Each adult traveler must individually complete required forms, waivers, acknowledgments, and agreements when requested.

38. Intellectual Property

IET-created itineraries, planning documents, destination guides, trip materials, branded content, graphics, website content, and proprietary planning resources remain the intellectual property of 

Integrity Elite Travel Group, LLC or the applicable rights holder unless otherwise stated.

Clients may use such materials for their personal travel purposes but may not reproduce, sell, publish, distribute, or commercially repurpose them without prior permission.

39. Limitation of Liability

To the fullest extent permitted by applicable law, IET shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to travel arrangements or services, including loss of enjoyment, lost vacation time, lost wages, loss of opportunity, or similar losses, except where such limitation is prohibited by applicable law.

IET's role is primarily to arrange and coordinate travel and travel-related services provided by independent Suppliers. IET does not assume liability for the acts, omissions, negligence, service failures, schedule changes, cancellations, or other conduct of independent Suppliers except to the extent liability is imposed upon IET by applicable law.

To the fullest extent permitted by applicable law, IET's aggregate liability for a claim arising from IET's own acts or omissions shall not exceed the total amount paid directly to IET for IET's own professional services giving rise to the claim, excluding amounts collected for or paid to independent third-party Suppliers.

Nothing in these Terms is intended to waive or limit liability that cannot lawfully be waived or limited, including liability arising from IET's fraud, willful misconduct, gross negligence where it cannot lawfully be limited, or statutory obligations that cannot legally be waived.

Nothing in these Terms eliminates any refund, disclosure, consumer-protection, or other obligation imposed upon IET by applicable law.

40. Pre-Litigation Dispute Resolution

Before initiating litigation concerning a dispute arising from IET's services or these Terms, the traveler must provide IET with written notice reasonably describing the dispute and requested resolution.

The parties will then have thirty (30) calendar days to attempt in good faith to resolve the matter before litigation is initiated, except where immediate legal relief is reasonably necessary or applicable law provides otherwise.

This process does not require mandatory arbitration or mandatory mediation.

41. Governing Law and Available Forums

These Terms are governed by the laws of the State of California to the extent legally permissible, without eliminating consumer rights that cannot lawfully be waived.

If a dispute remains unresolved after the applicable pre-litigation process, either party may pursue available remedies in a court of competent jurisdiction, including small claims court when applicable.

Nothing in these Terms requires mandatory binding arbitration.

42. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permissible, and the remaining provisions will continue in effect.

43. No Waiver

IET's decision to make an exception, grant an accommodation, accept a late payment, approve a transfer, waive a requirement, or refrain from enforcing a provision on one occasion does not waive 

IET's right to enforce that provision later and does not establish a precedent for another traveler or reservation.

44. Entire Agreement and Order of Precedence

These Terms, together with the applicable proposal, invoice, booking page, trip-specific terms, 

Supplier terms, payment authorization, waivers, and other written agreements applicable to the reservation, constitute the agreement governing the applicable travel arrangements.

Trip-specific written terms may supplement these general Terms and will control when they expressly state a different requirement for that reservation.

Supplier terms govern Supplier-controlled services and obligations, while separately disclosed IET policies and professional fees remain applicable to IET services.

45. Effective Date and Future Updates

The version of these Terms presented and accepted in connection with a reservation generally governs that reservation.

IET may revise these Terms periodically. Updated Terms apply prospectively to new bookings and services unless applicable law, governmental requirements, Supplier requirements, or a separate written agreement requires otherwise.

IET will not impose a materially more restrictive future version of these general Terms on an existing reservation solely because the website Terms were subsequently updated.

Each new booking is subject to the Terms applicable to that booking at the time of acceptance.

46. Contact Information

Integrity Elite Travel Group, LLC
dba Integrity Elite Travel

California Seller of Travel #: 2159198

Email: stacey@integrityelitetravel.com
Phone: (925) 303-0619
Mailing Address: 4464 Lone Tree Way #300, Antioch, CA 94531